Services Overview

 

A full range of services for customers

 

Ipanema Technologies and their partners have developed a full range of services to help customers obtain maximum benefit from the Ipanema System. These services cover all phases of project implementation, from assessment through to operations:
 

 

 

Project Phase

 

Ipanema Services

 

 Assessment

  • Audit customer's service level management needs

  • Audit current network and applications service levels

  • Determine pre-implementation configuration

  • Assess benefits (return on investment)

     

 Deployment

  • Deploy architecture

  • Configure and deploy central server

  • Deploy ip|engines
  • Integrate into customer's management framework
  • Design and implement customized reports
  • Train operators
  • Train administrators

 Configuration

  • Configure network topology

  • Configure applications

  • Define top-down performance objectives

  • Assist in defining operations

  • Assist in defining management operatio

     

 Operations

  • Maintenance and support

  • Operations assistance
  • Audits

 

 

 Download the Logistics and Support brochure